Debt Recovery Advisor
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- Leeds
- Posted 17th Feb 2011
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Posted by:
CLD Recruitment
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Salary:
£16,500 to £17,500 doe
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Job Type:
Permanent
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Address:
Aspect Court,
47 Park Square East
Leeds
LS1 2NL
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Contact:
0113 3944112
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Reference:
JS4365
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This job has been viewed
24 times
since it was posted.
Job Description
We are currently seeking an experienced debt recovery advisor to join this organisation based in North Leeds, you will be responsible for collections of outstanding monies including:
Dealing with all inbound and outbound calls concerning arrears
Liaising with third parties in order to resolve individual queries and complaints
Ensure all accounts are worked with the highest level of professionalism possible whilst ensuring every avenue is explored to gain payment in full of all arrears outstanding
To have responsibility for dispute resolution
Demonstrate the ability to resolve client issues and display a calm attitude under pressure
Ensure compliance with all relevant legislation and specifically that which relates to Data Protection, Money Laundering and Treating the Customer Fairly ('TCF') and attend update training as may be required from time to time.
PERSON SPECIFICATION:
GCSE level of English and Maths
Excellent communication skills
PAST EXPERIENCE:
Previous telephone based collections experience
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